HR manager needs an excellent understanding of how the organization operates; its business requirements and commercial objectives. HR manager works very closely with other departments and provides an information resource for both employees and senior management; is concerned with developing, advising, implementing and communicating company policies. HR Manager supports the people management functions that underpin the business culture.

Main areas of competence:

  • Employment law - working conditions, disciplinary and grievance procedures, equal opportunities, redundancies, maternity rights
  • Recruitment & retention - hiring staff, producing job descriptions, placing adverts, working with recruitment consultancies, organizing interviews, taking overall responsibility for recruitment activity and campaigns
  • Training and development – staff professional growth, putting together a staff training program and identifying suitable courses for staff.
  • Salary reviews - researching salaries, compensation and benefits, and ensuring they are in line with legal requirements and industry standards
  • Documentation - writing staff contracts, staff memos, and issuing written offers of employment, promotion etc.

Main skills:

  • Excellent interpersonal and communication skills
  • Diplomatic and negotiaton skills
  • The ability to work on his/her own initiative
  • Outstanding organizational skills
  • The ability to work under pressure
  • The ability to work with personnel from all levels
  • Tact, and the ability to deal with difficult situations including challenging individuals
  • An interest in career development and training within the workplace.


- Identify staff vacancies and recruit, interview and select applicants

- Post advertisements for new employees in newspapers, internet or specialized magazines

- Provide current and prospective employees with information about policies, job duties, working conditions, wages, opportunities for promotion and employee benefits

- Plan and conduct new employee orientation to foster positive attitude toward organizational objectives

- Perform difficult staffing duties, including dealing with understaffing, refereeing disputes, firing employees, and administering disciplinary procedures

- Advise managers on organizational policy matters such as equal employment opportunity and sexual harassment, and recommend needed changes

- Analyze and modify compensation and benefits policies to establish competitive programs and ensure compliance with legal requirements

- Administer compensation, benefits and performance management systems, and safety and recreation programs

- Serve as a link between management and employees by handling questions, interpreting and administering contracts and helping resolve work-related problems

- Analyze, plan, organize the personnel, training, or labor relations activities, design employee development and training

- Maintain records and compile statistical reports concerning personnel-related data such as hires, transfers, performance appraisals, and absenteeism rates

- Analyze statistical data and reports to identify and determine causes of personnel problems and develop recommendations for improvement of organization’s personnel policies and practices

- Conduct exit interviews to identify reasons for employee termination

- Represent organization at personnel-related hearings and investigations

- Negotiate bargaining agreements and help interpret labor contracts

- Prepare personnel forecast to project employment needs

- Develop, administer and evaluate applicant tests

- Oversee the evaluation, classification and rating of occupations and job positions

- Study legislation, arbitration decisions, and collective bargaining contracts to assess industry trends

- Contract with vendors to provide employee services, such as food service, transportation, or relocation service

- Ensure all company policies and procedures are up to date in line with current law. Ensure line managers are up to date with changes to any policies

- Manage HR budget

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