2012-03-01

The Open MBA Club on the topic "Management of value creation: how to understand and to maintain the client"

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The Open MBA Club on the topic "Management of value creation: how to understand and to maintain the client"

 

Dear colleagues,

The modern concepts of building the effective operation systems in any company, including service industries, are based on creating values for the clients and all the stakeholders.

If you are interested in such issues as

  • what values are created by the service industries,
  • how to determine the preferences and priorities of a client,
  • methods of evaluating the profile of a created value, etc.,

 

You are invited to attend the Open MBA Club on the topic "Management of value creation: how to understand and to maintain the client" (please download the program), held by IIB’s Alumni Association on Thursday, the 1st of March 2012 at 18:30 at the following address: IIB-Ukraine, 8-A, Brest-Litovsky prospect, Kyiv

Guest speakers of the Club:

LIUDMILA BATENKO – PhD, Professor of Operation Management, certified trainer of German organization REFA, Director of Productivity Center of IIB-Ukraine.

MARYNA AVDEEVA – graduate-2010 of IIB’s EMBA program, Deputy Vice-President on sales development, "AXA Insurance" JSC

We would be glad to see you at this event!

 

 

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